Intimo Life Policies

Welcome to Intimo Life. By using this website, you agree to the terms and conditions set out below. If you do not agree with any of these terms, please refrain from using our website.

2. Health Information & Disclaimer

  • Not Medical Advice: The content and articles on the Intimo Life website are provided for general information purposes only. They are not a substitute for consultation, diagnosis, or treatment from a qualified medical professional.
  • User Responsibility: Customers should consult a doctor or pharmacist before starting to use any medication or health product. The decision to use any product is the sole responsibility of the user.

3. Ordering & Eligibility

  • User Age: Customers must be at least 18 years old (or the age required by law for certain product categories).
  • Accurate Information: You agree to provide true and current information when placing an order, to ensure safe delivery and accurate advice.

4. Privacy & Shipping

  • Confidentiality: Intimo Life places the highest importance on privacy. Your order information will be kept confidential.
  • Discreet Packaging: We ship products in packaging that does not display any product names on the outside, in order to respect our customers' privacy.

5. Return & Refund Policy

  • Pharmaceutical Products: For hygiene and safety reasons, we reserve the right not to accept exchanges or returns of medications and pharmaceutical products, except where the product is damaged during shipping or the wrong item was shipped.
  • Reporting an Issue: If you encounter a problem with a product, please notify us within [specify number of days, e.g. 3-7 days] of receiving the product, along with supporting evidence.

6. Limitation of Liability

Intimo Life shall not be liable for any damages arising from improper use of a product or failure to follow a doctor's advice or the product's accompanying instructions.

7. Changes to Terms

We reserve the right to modify or change these terms at any time without prior notice.